VYPR
Get started

Freescout

Sign in to watch

by Freescout

Source repositories

CVEs (66)

CVESevRiskCVSSEPSSKEVPublishedDescription
CVE-2026-40570Med0.37—0.00Apr 21, 2026FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.
CVE-2026-41903Med0.355.40.00May 7, 2026FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user holding the PERM_EDIT_USERS permission (intended for general user-profile editing) can read and modify the notification subscriptions of any other user, including admins, by sending a single POST request. This is a sibling of CVE-2025-48472's notification authorization bypass — the prior fix did not cover this code path. A non-admin attacker can silently disable an admin's email/browser/mobile notifications, suppressing security alerts and conversation-assignment notices. This issue has been patched in version 1.8.217.
CVE-2026-41194Med0.355.40.00Apr 21, 2026FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the mailbox OAuth disconnect action is implemented as `GET /mailbox/oauth-disconnect/{id}/{in_out}/{provider}`. It removes stored OAuth metadata from the mailbox and then redirects. Because it is a GET route, no CSRF token is required and the action can be triggered cross-site against a logged-in mailbox admin. Version 1.8.215 fixes the vulnerability.
CVE-2026-40565Med0.336.10.00Apr 21, 2026FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's linkify() function in app/Misc/Helper.php converts plain-text URLs in email bodies into HTML anchor tags without escaping double-quote characters (") in the URL. HTMLPurifier (called first via getCleanBody()) preserves literal " characters in text nodes. linkify() then wraps URLs including those " chars inside an unescaped href="..." attribute, breaking out of the href and injecting arbitrary HTML attributes. Version 1.8.213 fixes the issue.
CVE-2026-41183Med0.284.30.00Apr 21, 2026FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be hidden. Version 1.8.215 fixes the vulnerability.
CVE-2026-40590Med0.284.30.00Apr 21, 2026FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already belongs to a hidden customer, Customer::create() reuses that hidden customer object and fills empty profile fields from attacker-controlled input. Version 1.8.214 fixes the vulnerability.
CVE-2026-34442Med0.285.40.00Mar 31, 2026FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.211, host header manipulation in FreeScout version (http://localhost:8080/system/status) allows an attacker to inject an arbitrary domain into generated absolute URLs. This leads to External Resource Loading and Open Redirect behavior. When the application constructs links and assets using the unvalidated Host header, user requests can be redirected to attacker-controlled domains and external resources may be loaded from malicious servers. This issue has been patched in version 1.8.211.
CVE-2026-40566Med0.274.10.00Apr 21, 2026FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a Server-Side Request Forgery (SSRF) vulnerability in the IMAP/SMTP connection test functionality of FreeScout's `MailboxesController`. Three AJAX actions `fetch_test` (line 731), `send_test` (line 682), and `imap_folders` (line 773) in `app/Http/Controllers/MailboxesController.php` pass admin-configured `in_server`/`in_port` and `out_server`/`out_port` values directly to `fsockopen()` via `Helper::checkPort()` and to IMAP/SMTP client connections with zero SSRF protection. There is no IP validation, no hostname restriction, no blocklist of internal ranges, and no call to the project's own `sanitizeRemoteUrl()` or `checkUrlIpAndHost()` functions. The validation block in `connectionIncomingSave()` is entirely commented out. An authenticated admin can configure a mailbox's IMAP or SMTP server to point at any internal host and port, then trigger a connection test. The server opens raw TCP connections (via `fsockopen()`) and protocol-level connections (via IMAP client or SMTP transport) to the attacker-specified target. The response differentiates open from closed ports, enabling internal network port scanning. When the IMAP client connects to a non-IMAP service, the target's service banner or error response is captured in the IMAP debug log and returned in the AJAX response's `log` field, making this a semi-blind SSRF that enables service fingerprinting. In cloud environments, the metadata endpoint at `169[.]254[.]169[.]254` can be probed and partial response data may be leaked through protocol error messages. This is distinct from the `sanitizeRemoteUrl()` redirect bypass (freescout-3) -- different code path, different root cause, different protocol layer. Version 1.8.213 patches the vulnerability.
CVE-2026-34443Med0.275.30.00Mar 31, 2026FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.211, checkIpByMask() in app/Misc/Helper.php checks whether the input IP contains a / character. Plain IP addresses never contain /, so the function always returns false without checking any CIDR ranges. The entire 10.0.0.0/8 and 172.16.0.0/12 private ranges are unprotected. This issue has been patched in version 1.8.211.
CVE-2026-282890.05—0.23Mar 3, 2026FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. A patch bypass vulnerability for CVE-2026-27636 in FreeScout 1.8.206 and earlier allows any authenticated user with file upload permissions to achieve Remote Code Execution (RCE) on the server by uploading a malicious .htaccess file using a zero-width space character prefix to bypass the security check. The vulnerability exists in the sanitizeUploadedFileName() function in app/Http/Helper.php. The function contains a Time-of-Check to Time-of-Use (TOCTOU) flaw where the dot-prefix check occurs before sanitization removes invisible characters. This vulnerability is fixed in 1.8.207.
CVE-2026-276360.05—0.22Feb 25, 2026FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.206, FreeScout's file upload restriction list in `app/Misc/Helper.php` does not include `.htaccess` or `.user.ini` files. On Apache servers with `AllowOverride All` (a common configuration), an authenticated user can upload a `.htaccess` file to redefine how files are processed, enabling Remote Code Execution. This vulnerability can be exploited on its own or in combination with CVE-2026-27637. Version 1.8.206 fixes both vulnerabilities.
CVE-2026-327540.00—0.00Mar 19, 2026FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.
CVE-2026-327530.00—0.00Mar 19, 2026FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, bypasses of the attachment view logic and SVG sanitizer make it possible to upload and render an SVG that runs malicious JavaScript. An extension of .png with content type of image/svg+xml is allowed, and a fallback mechanism on invalid XML leads to unsafe sanitization. The application restricts which uploaded files are rendered inline: only files considered "safe" are displayed in the browser; others are served with Content-Disposition: attachment. This decision is based on two checks: the file extension (e.g. .png is allowed, while .svg may not be) and the declared Content-Type (e.g. image/* is allowed). By using a filename with an allowed extension (e.g. xss.png) and a Content-Type of image/svg+xml, an attacker can satisfy both checks and cause the server to treat the upload as a safe image and render it inline, even though the body is SVG and can contain scripted behavior. Any authenticated user can set up a specific URL, and whenever another user or administrator visits it, XSS can perform any action on their behalf. This issue has been fixed in version 1.8.209.
CVE-2026-327520.00—0.00Mar 19, 2026FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
CVE-2026-276370.00—0.00Feb 25, 2026FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.206, FreeScout's `TokenAuth` middleware uses a predictable authentication token computed as `MD5(user_id + created_at + APP_KEY)`. This token is static (never expires/rotates), and if an attacker obtains the `APP_KEY` — a well-documented and common exposure vector in Laravel applications — they can compute a valid token for any user, including the administrator, achieving full account takeover without any password. This vulnerability can be exploited on its own or in combination with CVE-2026-27636. Version 1.8.206 fixes both vulnerabilities.
CVE-2025-581630.00—0.01Sep 3, 2025FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.185 and earlier contain a deserialization of untrusted data vulnerability that allows authenticated attackers with knowledge of the application's APP_KEY to achieve remote code execution. The vulnerability is exploited via endpoint, e.g.: `/help/{mailbox_id}/auth/{customer_id}/{hash}/{timestamp}` where the `customer_id` and `timestamp` parameters are processed through the decrypt function in `app/Helper.php` without proper validation. The code decrypts using Laravel's built-in encryption functions, which subsequently deserialize the decrypted payload without sanitization, allowing attackers to craft malicious serialized PHP objects using classes to trigger arbitrary command execution. This is fixed in version 1.8.186.
CVE-2025-543660.00—0.04Jul 26, 2025FreeScout is a lightweight free open source help desk and shared inbox built with PHP (Laravel framework). In versions 1.8.185 and below, there is a critical deserialization vulnerability in the /conversation/ajax endpoint that allows authenticated users with knowledge of the APP_KEY to achieve remote code execution. The vulnerability occurs when the application processes the attachments_all and attachments POST parameters through the insecure Helper::decrypt() function, which performs unsafe deserialization of user-controlled data without proper validation. This flaw enables attackers to create arbitrary objects and manipulate their properties, leading to complete compromise of the web application. This is fixed in version 1.8.186.
CVE-2025-484880.00—0.00May 30, 2025FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, deleting the file .htaccess allows an attacker to upload an HTML file containing malicious JavaScript code to the server, which can result in a Cross-Site Scripting (XSS) vulnerability. This issue has been patched in version 1.8.180.
CVE-2025-488800.00—0.00May 30, 2025FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.181, when an administrative account is a deleting a user, there is the the possibility of a race condition occurring. This issue has been patched in version 1.8.181.
CVE-2025-488750.00—0.00May 30, 2025FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.181, the system's incorrect validation of last_name and first_name during profile data updates allows for the injection of arbitrary JavaScript code, which will be executed in a flesh-message when the data is deleted, potentially leading to a Cross-Site Scripting (XSS) vulnerability. This issue has been patched in version 1.8.181.

Page 2 of 4