Zammad
by Zammad
Source repositories
CVEs (121)
| CVE | Vendor / Product | Sev | Risk | CVSS | EPSS | KEV | Published | Description |
|---|---|---|---|---|---|---|---|---|
| CVE-2026-63206 | Med | 0.27 | — | 0.00 | Sep 25, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's HTML sanitizer, which blocks remote images in ticket articles and email views, can be bypassed using a shortened URL format that omits the double slash after the scheme (for example a… | ||
| CVE-2026-63006 | Med | 0.27 | — | 0.00 | Sep 25, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, attacker-controlled HTML in inbound emails or tickets could bypass the image URL sanitizer using path traversal sequences. When an authenticated agent views the content, the browser resolves the… | ||
| CVE-2026-61855 | Med | 0.27 | — | 0.00 | Sep 25, 2026 | Zammad is a web based open source helpdesk/customer support system. In 7.0.3 and 7.1.1, under certain conditions, Zammad's verification of inbound PGP-signed email can mark a message as carrying a valid ("Good") PGP signature from a registered sender key, even though the… | ||
| CVE-2026-56735 | Med | 0.27 | — | 0.00 | Sep 25, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2 and 7.1.0, zammad's HTML sanitizer (HtmlSanitizer::Strict) blocks external URLs in to prevent remote content loading, but the srcset attribute, also allowlisted for , is not subject to the same… | ||
| CVE-2026-56734 | Med | 0.27 | — | 0.00 | Sep 25, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, during federated authentication (OAuth/OIDC/SAML), a profile image URL from the external identity provider is fetched without verifying the target address. An actor who controls their profile at… | ||
| CVE-2026-56732 | Med | 0.27 | — | 0.00 | Sep 25, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, vulnerability in Zammad's HTML sanitization allows injection of specific HTML elements into ticket bodies. When another user views the crafted ticket, the injected element can trigger a logout… | ||
| CVE-2026-56728 | Med | 0.27 | — | 0.00 | Sep 25, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a broken access control vulnerability exists in Zammad's GraphQL API. An authenticated user can access taskbar item data belonging to another user by crafting a request with the target user's… | ||
| CVE-2025-32360 | Med | 0.27 | 4.2 | 0.00 | Apr 5, 2025 | In Zammad 6.4.x before 6.4.2, there is information exposure. Only agents should be able to see and work on shared article drafts. However, a logged in customer was able to see details about shared drafts for their customer tickets in the browser console, which may contain… | ||
| CVE-2026-63208 | Med | 0.26 | — | 0.00 | Sep 25, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when a Microsoft Graph request fails, Zammad logs the error including the authentication token used to access the mailbox. The system attempts to hide this token in the log, but the masking is… | ||
| CVE-2026-63205 | Med | 0.26 | — | 0.00 | Sep 25, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when creating or updating an email signature, Zammad processes inline images referenced in the signature body. If a signature body contains an HTML img tag pointing to any existing attachment,… | ||
| CVE-2026-56726 | Med | 0.26 | — | 0.00 | Sep 25, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents. Any authenticated agent, even one with no active tickets assigned to them, can view the titles, status, labels, and… | ||
| CVE-2025-32358 | Med | 0.26 | 4.0 | 0.00 | Apr 5, 2025 | In Zammad 6.4.x before 6.4.2, SSRF can occur. Authenticated admin users can enable webhooks in Zammad, which are triggered as POST requests when certain conditions are met. If a webhook endpoint returned a redirect response, Zammad would follow it automatically with another GET… | ||
| CVE-2026-34837 | Med | 0.21 | 4.3 | 0.00 | Apr 8, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/text_tools/:id contains an authorization failure. Context data (e.g., a group or organization) supplied to be used in the AI prompt were not checked if… | ||
| CVE-2026-34782 | Med | 0.21 | 4.3 | 0.00 | Apr 8, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_assistance/text_tools/:id was not checking if a user is privileged to use the text tool, resulting in being able to use it in all situations. This… | ||
| CVE-2026-34722 | Med | 0.21 | 4.3 | 0.00 | Apr 8, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the used endpoint for ticket creation was missing authorization if the related parameter for adding links is used. This vulnerability is fixed in 7.0.1 and 6.5.4. | ||
| CVE-2026-34720 | Med | 0.21 | 4.3 | 0.00 | Apr 8, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the SSO mechanism in Zammad was not verifying the header originates from a trusted SSO proxy/gateway before applying further actions on it. This vulnerability is fixed in 7.0.1 and… | ||
| CVE-2026-34719 | Med | 0.21 | 4.3 | 0.00 | Apr 8, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the webhook model was missing a proper validation for loop back addresses, or link-local addresses — only the URL scheme (HTTP/HTTPS) as well as the hostname was checked. This could… | ||
| CVE-2026-63204 | Low | 0.08 | — | 0.00 | Sep 25, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, an authenticated user with agent permissions can supply an arbitrary AI analytics run identifier to the ticket summarize endpoint and receive the AI provider error message stored for that run,… | ||
| CVE-2026-65828 | Low | 0.08 | — | 0.00 | Sep 25, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the legacy destroy_form action on AttachmentsController deletes UploadCache Store records based solely on a user-supplied form_id without verifying that the requesting user owns those records. An… | ||
| CVE-2026-56730 | Low | 0.07 | — | 0.00 | Sep 25, 2026 | Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, an authorization bypass vulnerability was found that allows an authenticated agent to read knowledge base answer content they should not be able to access. The vulnerable GraphQL mutation is… |
- risk 0.27cvss —epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's HTML sanitizer, which blocks remote images in ticket articles and email views, can be bypassed using a shortened URL format that omits the double slash after the scheme (for example a…
- risk 0.27cvss —epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, attacker-controlled HTML in inbound emails or tickets could bypass the image URL sanitizer using path traversal sequences. When an authenticated agent views the content, the browser resolves the…
- risk 0.27cvss —epss 0.00
Zammad is a web based open source helpdesk/customer support system. In 7.0.3 and 7.1.1, under certain conditions, Zammad's verification of inbound PGP-signed email can mark a message as carrying a valid ("Good") PGP signature from a registered sender key, even though the…
- risk 0.27cvss —epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2 and 7.1.0, zammad's HTML sanitizer (HtmlSanitizer::Strict) blocks external URLs in to prevent remote content loading, but the srcset attribute, also allowlisted for , is not subject to the same…
- risk 0.27cvss —epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, during federated authentication (OAuth/OIDC/SAML), a profile image URL from the external identity provider is fetched without verifying the target address. An actor who controls their profile at…
- risk 0.27cvss —epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, vulnerability in Zammad's HTML sanitization allows injection of specific HTML elements into ticket bodies. When another user views the crafted ticket, the injected element can trigger a logout…
- risk 0.27cvss —epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a broken access control vulnerability exists in Zammad's GraphQL API. An authenticated user can access taskbar item data belonging to another user by crafting a request with the target user's…
- risk 0.27cvss 4.2epss 0.00
In Zammad 6.4.x before 6.4.2, there is information exposure. Only agents should be able to see and work on shared article drafts. However, a logged in customer was able to see details about shared drafts for their customer tickets in the browser console, which may contain…
- risk 0.26cvss —epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when a Microsoft Graph request fails, Zammad logs the error including the authentication token used to access the mailbox. The system attempts to hide this token in the log, but the masking is…
- risk 0.26cvss —epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when creating or updating an email signature, Zammad processes inline images referenced in the signature body. If a signature body contains an HTML img tag pointing to any existing attachment,…
- risk 0.26cvss —epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents. Any authenticated agent, even one with no active tickets assigned to them, can view the titles, status, labels, and…
- risk 0.26cvss 4.0epss 0.00
In Zammad 6.4.x before 6.4.2, SSRF can occur. Authenticated admin users can enable webhooks in Zammad, which are triggered as POST requests when certain conditions are met. If a webhook endpoint returned a redirect response, Zammad would follow it automatically with another GET…
- risk 0.21cvss 4.3epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/text_tools/:id contains an authorization failure. Context data (e.g., a group or organization) supplied to be used in the AI prompt were not checked if…
- risk 0.21cvss 4.3epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_assistance/text_tools/:id was not checking if a user is privileged to use the text tool, resulting in being able to use it in all situations. This…
- risk 0.21cvss 4.3epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the used endpoint for ticket creation was missing authorization if the related parameter for adding links is used. This vulnerability is fixed in 7.0.1 and 6.5.4.
- risk 0.21cvss 4.3epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the SSO mechanism in Zammad was not verifying the header originates from a trusted SSO proxy/gateway before applying further actions on it. This vulnerability is fixed in 7.0.1 and…
- risk 0.21cvss 4.3epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the webhook model was missing a proper validation for loop back addresses, or link-local addresses — only the URL scheme (HTTP/HTTPS) as well as the hostname was checked. This could…
- risk 0.08cvss —epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, an authenticated user with agent permissions can supply an arbitrary AI analytics run identifier to the ticket summarize endpoint and receive the AI provider error message stored for that run,…
- risk 0.08cvss —epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the legacy destroy_form action on AttachmentsController deletes UploadCache Store records based solely on a user-supplied form_id without verifying that the requesting user owns those records. An…
- risk 0.07cvss —epss 0.00
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, an authorization bypass vulnerability was found that allows an authenticated agent to read knowledge base answer content they should not be able to access. The vulnerable GraphQL mutation is…
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