VYPR
Medium severity6.5NVD Advisory· Published Mar 5, 2020· Updated Jun 17, 2026

CVE-2020-10100

CVE-2020-10100

Description

An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

3
  • Zammad/Zammad2 versions
    cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*+ 1 more
    • cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*range: >=1.0.0,<=3.2.0
    • (no CPE)range: 3.0-3.2
  • Zammad/Zammaddescription

Patches

Vulnerability mechanics

References

1

News mentions

0

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