groundcover Expands Observability Platform with New Synthetic and Real User Monitoring Tools
Observability platform groundcover has launched a suite of new features for Synthetic Monitoring and Real User Monitoring, including a privacy-focused Session Replay tool designed to keep telemetry data within customer-controlled cloud environments.
Observability provider groundcover has announced a significant expansion of its platform, introducing new features for Synthetic Monitoring and Real User Monitoring (RUM) designed to enhance end-to-end visibility. The update includes a generally available Session Replay tool, allowing engineering teams to visually reconstruct user journeys to identify and resolve performance bottlenecks Help Net Security.
The enhanced Synthetic Monitoring capabilities aim to help teams identify issues before they impact end users. New features include a streamlined test creation wizard, support for authentication within synthetic checks, and customizable monitoring intervals for increased precision Help Net Security. These tools are intended to provide proactive detection, allowing organizations to resolve potential failures before they are reported by customers.
The platform’s RUM capabilities have been updated to provide full-stack visibility by correlating frontend user interactions—such as page loads and clicks—with backend traces, logs, and metrics. This integration is designed to help teams troubleshoot complex issues across the entire application stack from a single interface, while also monitoring core web vitals and real-world performance metrics Help Net Security.
A central component of this release is the new Session Replay feature. This tool enables engineers to watch recordings of actual user sessions, providing a visual record of clicks, scrolls, and interactions. By correlating these replays directly with frontend events and backend logs, developers can pinpoint the exact moment a problem occurred, significantly reducing debugging time Help Net Security.
A key focus of these updates is data privacy and ownership. All new features are built on groundcover’s "Bring Your Own Cloud" (BYOC) architecture, which ensures that all telemetry and sensitive session data remain within the customer’s own cloud environment. By eliminating the need to transmit data to third-party vendors, the company aims to help organizations maintain compliance while achieving comprehensive observability Help Net Security.
This release aligns with a broader industry shift toward proactive observability. According to a survey of 500 U.S. engineering leaders cited by groundcover, 89% of organizations now use observability data for forward-looking decision-making. However, 43% of respondents noted that incomplete telemetry or sampling gaps continue to hinder their ability to act confidently, highlighting the ongoing demand for more granular and integrated monitoring solutions Help Net Security.