Unrated severityNVD Advisory· Published Jul 16, 2026· Updated Jul 16, 2026
Perfect Support Ticketing System 1.7 Broken Access Control via Agent Assignment
CVE-2026-63082
Description
Perfect Support Ticketing & Document Management System through 1.7 contains a broken access control vulnerability that allows authenticated attackers with Agent-level privileges to manipulate the Support Agent assignment field of tickets by bypassing intended authorization checks. Attackers can add or remove any user, including Superadmin accounts, from the Support Agent field of any ticket to which they are assigned, circumventing role-based access controls.
Affected products
1- Range: <=1.7
Patches
Vulnerability mechanics
References
2- github.com/aaronamran/CVE-Disclosures/blob/main/CVE-2026/CVE-2026-63082mitretechnical-descriptionexploit
- www.vulncheck.com/advisories/perfect-support-ticketing-system-broken-access-control-via-agent-assignmentmitrethird-party-advisory
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