Unrated severityNVD Advisory· Published Jul 20, 2026· Updated Jul 20, 2026
FreeScout Vulnerable to Unauthenticated Conversation Thread Injection via HMAC Length Bypass in FetchEmails
CVE-2026-53591
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted In-Reply-To header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the last_reply_from field is set to the attacker's identity. Version 1.8.223 contains a fix.
Affected products
1Patches
Vulnerability mechanics
References
1- github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfxmitrex_refsource_CONFIRM
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