Medium severity5.3NVD Advisory· Published Apr 8, 2026· Updated Apr 24, 2026
CVE-2026-4654
CVE-2026-4654
Description
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
AI Insight
LLM-synthesized narrative grounded in this CVE's description and references.
Affected products
2- Range: <=6.3.7
Patches
Vulnerability mechanics
References
6- plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.phpnvd
- plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.phpnvd
- plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.phpnvd
- plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.phpnvd
- plugins.trac.wordpress.org/changesetnvd
- www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33nvd
News mentions
1- Wordfence Intelligence Weekly WordPress Vulnerability Report (April 6, 2026 to April 12, 2026)Wordfence Blog · Apr 16, 2026