High severity7.6NVD Advisory· Published May 7, 2026· Updated May 7, 2026

CVE-2026-41904

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

Freescout/Freescoutreferences2 versions
(expand)+ 1 more
- (no CPE)
- (no CPE)range: <1.8.217

Patches

Vulnerability mechanics

References

github.com/freescout-help-desk/freescout/releases/tag/1.8.217nvd
github.com/freescout-help-desk/freescout/security/advisories/GHSA-q3fh-rj9h-jfrcnvd

News mentions

No linked articles in our index yet.

cvss	0.494
epss	0.000
exploit	0.000
kev	0.000
patch	-0.070
ransomware	0.000