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High severity8.1NVD Advisory· Published May 29, 2025· Updated Jun 17, 2026

CVE-2025-48474

CVE-2025-48474

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

3
  • Freescout/Freescout3 versions
    cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*+ 2 more
    • cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*range: <1.8.180
    • (no CPE)range: <1.8.180
    • (no CPE)range: < 1.8.180

Patches

Vulnerability mechanics

References

2

News mentions

0

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