Medium severity6.5NVD Advisory· Published Sep 20, 2025· Updated Apr 15, 2026

CVE-2025-10658

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.

Affected products

WordPress/Supportcandyinferred
Range: <=3.3.7
Package: https://wordpress.org/plugins/supportcandy

Patches

No patches discovered yet.

Vulnerability mechanics

AI mechanics synthesis has not run for this CVE yet.

References

plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.phpnvd
plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.phpnvd
plugins.trac.wordpress.org/changeset/3364335/nvd
www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517nvd

News mentions

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