Medium severity6.5NVD Advisory· Published Sep 20, 2025· Updated Apr 15, 2026
CVE-2025-10658
CVE-2025-10658
Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
AI Insight
LLM-synthesized narrative grounded in this CVE's description and references.
Affected products
2- Range: <=3.3.7
Patches
Vulnerability mechanics
References
4- plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.phpnvd
- plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.phpnvd
- plugins.trac.wordpress.org/changeset/3364335/nvd
- www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517nvd
News mentions
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