Medium severity4.3NVD Advisory· Published Nov 21, 2025· Updated Apr 8, 2026

CVE-2025-10054

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

Elula/Wsdesk
cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*
Range: <3.3.2
ELEX/HelpDesk & Customer Ticketing Systemllm-create
Range: <=3.3.1
WordPress/HelpDesk & Customer Ticketing Systemwp-canonicalize

Patches

Vulnerability mechanics

References

plugins.trac.wordpress.org/changeset/3399391/nvdPatch
www.wordfence.com/threat-intel/vulnerabilities/id/07c92f79-94ac-4153-9ab2-9608601508b0nvdThird Party Advisory
plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-two.phpnvdProduct

News mentions

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cvss	0.280
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exploit	0.000
kev	0.000
patch	-0.070
ransomware	0.000