Unrated severityNVD Advisory· Published Jul 15, 2024· Updated Aug 1, 2024
Information exlosure in external interface
CVE-2024-6540
Description
Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x
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Affected products
2Patches
Vulnerability mechanics
References
1News mentions
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