High severity7.2CISA KEVNVD Advisory· Published Jan 15, 2025· Updated Apr 24, 2026
CVE-2024-57728
CVE-2024-57728
Description
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
AI Insight
LLM-synthesized narrative grounded in this CVE's description and references.
Affected products
2cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*+ 1 more
- cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*range: <5.5.8
- (no CPE)range: <=5.5.7
Patches
Vulnerability mechanics
References
5- simple-help.com/kb---security-vulnerabilities-01-2025nvdVendor Advisory
- www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/nvdThird Party Advisory
- www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforcenvdThird Party Advisory
- www.cisa.gov/known-exploited-vulnerabilities-catalognvdUS Government Resource
- www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/nvdTechnical Description
News mentions
2- CISA Adds 4 Exploited Flaws to KEV, Sets May 2026 Federal DeadlineThe Hacker News · Apr 25, 2026
- CISA Adds Four Known Exploited Vulnerabilities to CatalogCISA Alerts