Unrated severityCISA KEVNVD Advisory· Published Jan 15, 2025· Updated Feb 26, 2026

CVE-2024-57727

Description

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

SimpleHelp/remote support softwaredescription
Simple Help/Simplehelpllm-fuzzy
Range: <=5.5.7

Patches

Vulnerability mechanics

References

simple-help.com/kb---security-vulnerabilities-01-2025mitre
www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/mitre

News mentions

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cvss	0.000
epss	0.076
exploit	0.030
kev	0.120
patch	0.000
ransomware	0.060