Critical severity9.9CISA KEVNVD Advisory· Published Jan 15, 2025· Updated Apr 24, 2026
CVE-2024-57726
CVE-2024-57726
Description
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Affected products
1Patches
0No patches discovered yet.
Vulnerability mechanics
AI mechanics synthesis has not run for this CVE yet.
References
5- www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/nvdThird Party Advisory
- www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforcenvdThird Party Advisory
- simple-help.com/kb---security-vulnerabilities-01-2025nvdRelease Notes
- www.cisa.gov/known-exploited-vulnerabilities-catalognvdUS Government Resource
- www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/nvdTechnical Description
News mentions
2- CISA Adds 4 Exploited Flaws to KEV, Sets May 2026 Federal DeadlineThe Hacker News · Apr 25, 2026
- CISA Adds Four Known Exploited Vulnerabilities to CatalogCISA Alerts