High severity7.5NVD Advisory· Published Oct 12, 2024· Updated Apr 15, 2026

CVE-2024-49193

Description

Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

WordPress/Zendeskllm-fuzzy
Range: before 2024-07-02
Package: https://wordpress.org/plugins/zendesk

Patches

Vulnerability mechanics

References

gist.github.com/hackermondev/68ec8ed145fcee49d2f5e2b9d2cf2e52nvd
news.ycombinator.com/itemnvd
x.com/hackermondev/status/1844877950698537323nvd

News mentions

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