Medium severity4.9NVD Advisory· Published Aug 26, 2024· Updated Apr 15, 2026
CVE-2024-43443
CVE-2024-43443
Description
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects:
- OTRS from 7.0.X through 7.0.50
- OTRS 8.0.X
- OTRS 2023.X
- OTRS from 2024.X through 2024.5.X
- ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
AI Insight
LLM-synthesized narrative grounded in this CVE's description and references.
Affected products
2- Range: 6.0.x
Patches
Vulnerability mechanics
References
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