Unrated severityCISA KEVNVD Advisory· Published Aug 13, 2024· Updated Oct 21, 2025
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
CVE-2024-28986
Description
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.
While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.
However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
AI Insight
LLM-synthesized narrative grounded in this CVE's description and references.
Affected products
2- SolarWinds/Web Help Deskv5Range: previous versions
Patches
Vulnerability mechanics
References
2News mentions
2- 16th March – Threat Intelligence ReportCheck Point Research · Mar 16, 2026
- Buy A Help Desk, Bundle A Remote Access Solution? (SolarWinds Web Help Desk Pre-Auth RCE Chain(s))watchTowr Labs · Feb 25, 2026