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Medium severity5.3NVD Advisory· Published Jan 29, 2024· Updated Jun 17, 2026

CVE-2024-23792

CVE-2024-23792

Description

When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment.

This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

3
  • OTRS/Otrs3 versions
    cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*+ 2 more
    • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*range: >=7.0.0,<7.0.49
    • (no CPE)range: 7.0.X-7.0.48, 8.0.X-8.0.37, 2023.X-2023.1.1
    • (no CPE)range: 7.0.x

Patches

Vulnerability mechanics

References

1

News mentions

0

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