Medium severity4.3NVD Advisory· Published Feb 4, 2025· Updated Apr 15, 2026

CVE-2024-13607

Description

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.

Patches

No patches discovered yet.

Vulnerability mechanics

AI mechanics synthesis has not run for this CVE yet.

References

plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.8/modules/gdpr/controller.phpnvd
plugins.trac.wordpress.org/changeset/3230977/nvd
www.wordfence.com/threat-intel/vulnerabilities/id/3f57fbbc-ed5a-4452-bd8a-6fc0a4536d76nvd

News mentions

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cvss	0.280
epss	0.000
exploit	0.000
kev	0.000
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ransomware	0.000