High severity7.5NVD Advisory· Published Feb 13, 2025· Updated Jun 17, 2026

CVE-2024-13606

Description

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

WordPress/Js Help Deskllm-fuzzy2 versions
<=2.8.8+ 1 more
- (no CPE)range: <=2.8.8
- (no CPE)
rabilal/JS Help Desk – AI-Powered Support & Ticketing Systemv5
Range: 0

Patches

Vulnerability mechanics

References

www.wordfence.com/threat-intel/vulnerabilities/id/e8ed5d5d-86b0-40ac-a093-31392dea13a2nvdThird Party Advisory
plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.8/includes/classes/uploads.phpnvdProduct

News mentions

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