High severity7.5NVD Advisory· Published Apr 5, 2025· Updated Apr 15, 2026

CVE-2024-13604

Description

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.

Patches

No patches discovered yet.

Vulnerability mechanics

AI mechanics synthesis has not run for this CVE yet.

References

plugins.trac.wordpress.org/browser/kb-support/trunk/includes/files.phpnvd
plugins.trac.wordpress.org/changeset/3231596/nvd
www.wordfence.com/threat-intel/vulnerabilities/id/b3a058d6-ca9e-4241-b6dd-307efa7689abnvd

News mentions

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