Medium severity4.3NVD Advisory· Published Mar 7, 2025· Updated Apr 15, 2026

CVE-2024-13552

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

WordPress/Supportcandyinferred2 versions
<=3.3.0+ 1 more
- (no CPE)range: <=3.3.0
- (no CPE)range: <=3.3.0
Package: https://wordpress.org/plugins/supportcandy

Patches

Vulnerability mechanics

References

plugins.trac.wordpress.org/browser/supportcandy/trunk/includes/admin/tickets/class-wpsc-new-ticket.phpnvd
plugins.trac.wordpress.org/changeset/3235142/supportcandy/trunknvd
www.wordfence.com/threat-intel/vulnerabilities/id/13f87248-cc0b-4351-b79d-6efc5190b021nvd

News mentions

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cvss	0.280
epss	0.000
exploit	0.000
kev	0.000
patch	-0.070
ransomware	0.000