VYPR
Unrated severityNVD Advisory· Published Feb 1, 2025· Updated Apr 8, 2026

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.6 - Missing Authorization to Authenticated (Subscriber+) Privilege Escalation

CVE-2024-12171

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.

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Affected products

3

Patches

Vulnerability mechanics

References

3

News mentions

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