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Unrated severityNVD Advisory· Published Oct 16, 2023· Updated Sep 16, 2024

Possible XSS execution in customer information

CVE-2023-5421

Description

An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

4
  • Neo4j/Community Editionllm-fuzzy
    Range: from 6.0.X through 6.0.34
  • OTRS/Otrsllm-fuzzy2 versions
    from 7.0.X before 7.0.47, from 8.0.X before 8.0.37+ 1 more
    • (no CPE)range: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37
    • (no CPE)range: 7.0.x
  • OTRS AG/((OTRS)) Community Editionv5
    Range: 6.0.x

Patches

Vulnerability mechanics

References

1

News mentions

0

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