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Medium severity4.6NVD Advisory· Published Sep 5, 2022· Updated Jun 17, 2026

CVE-2022-39050

CVE-2022-39050

Description

An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

5
  • OTRS/Otrs4 versions
    cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*+ 3 more
    • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*range: >=7.0.0,<7.0.37
    • cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*range: >=6.0.0,<=6.0.32
    • (no CPE)
    • (no CPE)range: 7.0.x
  • OTRS/((OTRS)) Community Editioncpe-rescue
    Range: 6.0.1

Patches

Vulnerability mechanics

References

1

News mentions

0

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