CVE-2022-34389
Description
Dell SupportAssist contains a rate limit bypass issues in screenmeet API third party component. An unauthenticated attacker could potentially exploit this vulnerability and impersonate a legitimate dell customer to a dell support technician.
AI Insight
LLM-synthesized narrative grounded in this CVE's description and references.
Dell SupportAssist's screenmeet API lacks rate limiting, allowing unauthenticated attackers to impersonate customers and potentially gain remote support access.
Vulnerability
A rate limit bypass vulnerability exists in the screenmeet API component of Dell SupportAssist for Home PCs (version 3.11.4 and prior) and SupportAssist for Business PCs (version 3.2.0 and prior) [1]. The API does not enforce proper rate limiting, enabling an unauthenticated attacker to repeatedly send requests.
Exploitation
An unauthenticated attacker can exploit this by sending multiple requests to the screenmeet API, bypassing the intended rate limits, to impersonate a legitimate Dell customer during a support session [1]. No authentication or user interaction is required.
Impact
Successful exploitation allows the attacker to impersonate a Dell customer to a support technician, potentially leading to unauthorized remote access or information disclosure [1].
Mitigation
Dell has released updates: SupportAssist for Home PCs version 3.11.5 and SupportAssist for Business PCs version 3.3.0 [1]. Users should update to these versions or later. No workarounds are mentioned.
AI Insight generated on May 25, 2026. Synthesized from this CVE's description and the cited reference URLs; citations are validated against the source bundle.
Affected products
2(expand)+ 1 more
- (no CPE)
- (no CPE)range: 0
Patches
0No patches discovered yet.
Vulnerability mechanics
AI mechanics synthesis has not run for this CVE yet.
References
1- www.dell.com/support/kbdoc/000204114mitrevendor-advisory
News mentions
0No linked articles in our index yet.