Medium severity6.5NVD Advisory· Published Jan 11, 2022· Updated Jun 17, 2026
CVE-2021-43972
CVE-2021-43972
Description
An unrestricted file copy vulnerability in /UserSelfServiceSettings.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to copy arbitrary files on the server filesystem to the web root (with an arbitrary filename) via the tempFile and fileName parameters in the HTTP POST body.
Affected products
3- SysAid/SysAid ITILdescription
Patches
Vulnerability mechanics
References
3- github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.mdnvdPatchThird Party Advisory
- github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.mdnvdBroken Link
- www.sysaid.com/it-service-management-software/incident-managementnvdProduct
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