Medium severity5.3NVD Advisory· Published Jun 16, 2021· Updated Jun 17, 2026

CVE-2021-31159

Description

Zoho ManageEngine ServiceDesk Plus MSP before 10519 is vulnerable to a User Enumeration bug due to improper error-message generation in the Forgot Password functionality, aka SDPMSP-15732.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

114

Zohocorp/Manageengine Servicedesk Plus Msp112 versions
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*+ 111 more
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*range: >=8.0,<=9.4
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10500:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10501:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10502:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10503:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10504:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10505:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10506:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10507:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10508:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10509:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10510:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10511:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10512:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10513:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10514:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10515:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10516:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10517:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10518:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8000:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8001:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8002:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8003:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8004:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8100:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8101:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8102:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8103:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8104:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8105:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8200:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8201:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8202:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8203:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8204:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8205:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8206:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8207:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8208:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8209:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8210:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8211:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8300:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8301:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8302:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8303:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8304:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8305:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8306:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8307:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8308:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8309:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8310:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8311:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8312:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9000:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9001:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9002:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9003:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9004:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9005:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9006:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9007:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9008:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9009:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9201:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9203:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9204:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9205:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9206:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9207:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9208:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9209:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9210:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9300:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9301:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9302:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9303:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9304:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9305:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9306:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9307:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9308:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9400:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9401:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9402:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9403:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9404:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9405:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9406:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9407:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9408:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9409:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9410:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9411:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9412:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9413:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9414:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9415:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9416:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9417:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9418:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9419:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9420:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9421:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9422:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9423:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9424:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9425:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9426:*:*:*:*:*:*
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9427:*:*:*:*:*:*
Zoho ManageEngine/ServiceDesk Plus MSPdescription
Zoho/ManageEngine Service Plusllm-fuzzy
Range: <10519

Patches

Vulnerability mechanics

References

packetstormsecurity.com/files/163192/Zoho-ManageEngine-ServiceDesk-Plus-9.4-User-Enumeration.htmlnvdExploitThird Party AdvisoryVDB Entry
www.manageengine.com/products/service-desk-msp/readme.htmlnvdRelease NotesVendor Advisory
www.manageengine.comnvdProduct

News mentions

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cvss	0.345
epss	0.014
exploit	0.030
kev	0.000
patch	0.000
ransomware	0.000