Unrated severityNVD Advisory· Published Jul 26, 2021· Updated Sep 16, 2024
Unautorized listing of the customer user emails
CVE-2021-21443
Description
Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
AI Insight
LLM-synthesized narrative grounded in this CVE's description and references.
Affected products
4- Range: >=6.0.1
- OTRS AG/((OTRS)) Community Editionv5Range: 6.0.1
Patches
Vulnerability mechanics
References
2News mentions
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