VYPR
Low severity3.5NVD Advisory· Published Jul 26, 2021· Updated Jun 17, 2026

CVE-2021-21443

CVE-2021-21443

Description

Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

6
  • OTRS/Otrs4 versions
    cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*+ 3 more
    • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*range: >=7.0.0,<=7.0.27
    • cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*range: >=6.0.0,<=6.0.32
    • (no CPE)range: <7.0.27
    • (no CPE)range: 7.0.x
  • OTRS/((OTRS)) Community Editionllm-fuzzy2 versions
    >=6.0.1+ 1 more
    • (no CPE)range: >=6.0.1
    • (no CPE)range: 6.0.1

Patches

Vulnerability mechanics

References

2

News mentions

0

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