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Medium severity5.2NVD Advisory· Published Jul 26, 2021· Updated Jun 17, 2026

CVE-2021-21440

CVE-2021-21440

Description

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

6
  • OTRS/Otrs4 versions
    cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*+ 3 more
    • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*range: >=7.0.0,<=7.0.27
    • cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*range: >=6.0.0,<=6.0.1
    • (no CPE)range: <7.0.27, <8.0.14
    • (no CPE)range: 7.0.x
  • OTRS/((OTRS)) Community Editionllm-fuzzy2 versions
    >=6.0.1+ 1 more
    • (no CPE)range: >=6.0.1
    • (no CPE)range: 6.0.1

Patches

Vulnerability mechanics

References

2

News mentions

0

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