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Low severity3.5NVD Advisory· Published Mar 22, 2021· Updated Jun 17, 2026

CVE-2021-21437

CVE-2021-21437

Description

Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

6
  • OTRS/ITSMConfigurationManagement3 versions
    cpe:2.3:a:otrs:itsmconfigurationmanagement:*:*:*:*:*:*:*:*+ 2 more
    • cpe:2.3:a:otrs:itsmconfigurationmanagement:*:*:*:*:*:*:*:*range: >=7.0.0,<=7.0.24
    • (no CPE)range: <=7.0.24
    • (no CPE)range: 7.0.x
  • OTRS/OTRSCIsInCustomerFrontend3 versions
    cpe:2.3:a:otrs:otrscisincustomerfrontend:*:*:*:*:*:*:*:*+ 2 more
    • cpe:2.3:a:otrs:otrscisincustomerfrontend:*:*:*:*:*:*:*:*range: >=7.0.0,<=7.0.15
    • (no CPE)range: <=7.0.15
    • (no CPE)range: 7.0.x

Patches

Vulnerability mechanics

References

1

News mentions

0

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