Unrated severityNVD Advisory· Published Feb 8, 2021· Updated Sep 16, 2024
Information exposure in PDF export
CVE-2021-21435
Description
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
AI Insight
LLM-synthesized narrative grounded in this CVE's description and references.
Affected products
2Patches
Vulnerability mechanics
References
1- otrs.com/release-notes/otrs-security-advisory-2021-02/mitrex_refsource_CONFIRM
News mentions
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