Unrated severityNVD Advisory· Published Nov 23, 2020· Updated Sep 16, 2024
Bypassing user account validation
CVE-2020-1778
Description
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
AI Insight
LLM-synthesized narrative grounded in this CVE's description and references.
Affected products
2Patches
Vulnerability mechanics
References
1- otrs.com/release-notes/otrs-security-advisory-2020-16/mitrex_refsource_CONFIRM
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