Medium severity6.5NVD Advisory· Published Mar 27, 2020· Updated Jun 17, 2026
CVE-2020-1772
CVE-2020-1772
Description
It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
AI Insight
LLM-synthesized narrative grounded in this CVE's description and references.
Affected products
9- Range: <=5.0.41, <=6.0.26
- osv-coords5 versionspkg:rpm/opensuse/otrs&distro=openSUSE%20Leap%2015.1pkg:rpm/opensuse/otrs&distro=openSUSE%20Leap%2015.2pkg:rpm/suse/otrs&distro=SUSE%20Package%20Hub%2015pkg:rpm/suse/otrs&distro=SUSE%20Package%20Hub%2015%20SP1pkg:rpm/suse/otrs&distro=SUSE%20Package%20Hub%2015%20SP2
< 5.0.42-bp151.3.3.1+ 4 more
- (no CPE)range: < 5.0.42-bp151.3.3.1
- (no CPE)range: < 6.0.29-bp152.2.5.4
- (no CPE)range: < 5.0.42-bp151.3.3.1
- (no CPE)range: < 5.0.42-bp151.3.3.1
- (no CPE)range: < 6.0.29-bp152.2.5.4
- OTRS AG/((OTRS)) Community Editionv5Range: 5.0.x
Patches
Vulnerability mechanics
References
6- otrs.com/release-notes/otrs-security-advisory-2020-09/nvdPatchVendor Advisory
- lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlnvdMailing ListThird Party Advisory
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlnvdMailing ListThird Party Advisory
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlnvdMailing ListThird Party Advisory
- lists.debian.org/debian-lts-announce/2020/05/msg00000.htmlnvdMailing ListThird Party Advisory
- lists.debian.org/debian-lts-announce/2023/08/msg00040.htmlnvd
News mentions
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