High severity7.2NVD Advisory· Published Apr 1, 2020· Updated Jun 17, 2026
CVE-2020-11467
CVE-2020-11467
Description
An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk interface by editing /portal/api/style/edit-theme-set/template-sources theme templates, and uses TWIG as its template engine. While direct access to self and _self variables was not permitted, one could abuse the accessible variables in one's context to reach a native unserialize function via the code parameter. There, on could pass a crafted payload to trigger a set of POP gadgets in order to achieve remote code execution.
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Affected products
3- Deskpro/Deskprodescription
<2019.8.0+ 1 more
- (no CPE)range: <2019.8.0
- cpe:2.3:a:deskpro:deskpro:*:*:*:*:*:*:*:*range: <2019.8.0
Patches
Vulnerability mechanics
References
3- blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/nvdExploitThird Party Advisory
- support.deskpro.com/en/news/posts/deskpro-security-update-2019-09nvdRelease NotesVendor Advisory
- support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-updatenvdRelease NotesVendor Advisory
News mentions
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