Unrated severityNVD Advisory· Published Apr 1, 2020· Updated Aug 4, 2024
CVE-2020-11463
CVE-2020-11463
Description
An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password.
AI Insight
LLM-synthesized narrative grounded in this CVE's description and references.
Affected products
2- Deskpro/Deskprodescription
- Range: <2019.8.0
Patches
Vulnerability mechanics
References
3- blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/mitrex_refsource_MISC
- support.deskpro.com/en/news/posts/deskpro-security-update-2019-09mitrex_refsource_MISC
- support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-updatemitrex_refsource_MISC
News mentions
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