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Low severity3.5NVD Advisory· Published Jun 3, 2019· Updated Jun 17, 2026

CVE-2019-9753

CVE-2019-9753

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

3
  • OTRS/Otrs2 versions
    cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*+ 1 more
    • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*range: >=7.0.0,<7.0.5
    • (no CPE)range: <7.0.5
  • OTRS/Open Ticket Request Systemdescription

Patches

Vulnerability mechanics

References

1

News mentions

0

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