High severity7.5NVD Advisory· Published Nov 7, 2019· Updated Jun 17, 2026
CVE-2019-15004
CVE-2019-15004
Description
The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.
AI Insight
LLM-synthesized narrative grounded in this CVE's description and references.
Affected products
6cpe:2.3:a:atlassian:jira_service_desk:*:*:*:*:data_center:*:*:*+ 4 more
- cpe:2.3:a:atlassian:jira_service_desk:*:*:*:*:data_center:*:*:*range: <3.9.17
- cpe:2.3:a:atlassian:jira_service_desk:*:*:*:*:server:*:*:*range: <3.9.17
- (no CPE)range: <3.9.17, 3.10.0 < 3.16.10, 4.0.0 < 4.2.6, 4.3.0 < 4.3.5, 4.4.0 < 4.4.3, 4.5.0 < 4.5.1
- (no CPE)range: unspecified
- (no CPE)range: unspecified
- Range: <3.9.17, 3.10.0 < 3.16.10, 4.0.0 < 4.2.6, 4.3.0 < 4.3.5, 4.4.0 < 4.4.3, 4.5.0 < 4.5.1
Patches
Vulnerability mechanics
References
3- packetstormsecurity.com/files/155214/Jira-Service-Desk-Server-Data-Center-Path-Traversal.htmlnvdThird Party Advisory
- jira.atlassian.com/browse/JSDSERVER-6589nvdIssue TrackingVendor Advisory
- seclists.org/bugtraq/2019/Nov/9nvdMailing ListThird Party Advisory
News mentions
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