VYPR
High severity7.2NVD Advisory· Published Mar 4, 2018· Updated Jun 17, 2026

CVE-2018-7567

CVE-2018-7567

Description

In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.

Affected products

2
  • OTRS/Otrsinferred2 versions
    >=6.0.0,<=6.0.1+ 1 more
    • (no CPE)range: >=6.0.0,<=6.0.1
    • (no CPE)range: >=5.0.0 <=5.0.24 or >=6.0.0 <=6.0.1

Patches

Vulnerability mechanics

References

1

News mentions

0

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