Unrated severityNVD Advisory· Published Apr 15, 2023· Updated Feb 6, 2025

CVE-2018-17883

Description

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

Open Ticket Request System/Open Ticket Request Systemdescription
OTRS/Otrsllm-fuzzy
Range: <6.0.12

Patches

Vulnerability mechanics

References

community.otrs.com/category/release-and-security-notes-en/mitre
community.otrs.com/security-advisory-2018-06-security-update-for-otrs-framework/mitre

News mentions

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