CVE-2018-14862
Description
Incorrect access control in the mail templating system in Odoo Community 11.0 and earlier and Odoo Enterprise 11.0 and earlier allows authenticated internal users to delete arbitrary menuitems via a crafted RPC request.
AI Insight
LLM-synthesized narrative grounded in this CVE's description and references.
Authenticated internal users can delete arbitrary menu items in Odoo 11.0 and earlier via a crafted RPC request abusing the mail templating system.
Vulnerability
In Odoo Community and Enterprise versions 9.0, 10.0, and 11.0 (and earlier), the mail templating system's shortcut removal mechanism lacks proper access control. An authenticated internal user can craft a malicious RPC request to delete arbitrary menuitems, not just their own shortcuts. The vulnerability resides in the mail component. [1]
Exploitation
An attacker needs a valid user account with network access to the Odoo instance. No special privileges are required beyond being an authenticated internal user. The attacker sends a crafted RPC request to the mail template endpoint, exploiting the shortcut removal functionality to target arbitrary menu entries. [1]
Impact
Successful exploitation allows the attacker to delete arbitrary menu items from the user interface. While no business data is lost, the system becomes difficult to use until repaired. The CVSS score is 7.1 (High) with vector CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:H, indicating high availability impact. [1]
Mitigation
Odoo S.A. has released patches for all affected versions. Users should apply the corresponding patch or update to the latest revision. As a workaround, restrict create and write access to the mail.template model to trusted users only. Odoo Online servers were patched as soon as the correction was available. [1]
AI Insight generated on May 26, 2026. Synthesized from this CVE's description and the cited reference URLs; citations are validated against the source bundle.
Affected products
3- Odoo/Odoo Enterprisedescription
- Range: <=11.0
- Range: <=11.0
Patches
0No patches discovered yet.
Vulnerability mechanics
AI mechanics synthesis has not run for this CVE yet.
References
1- github.com/odoo/odoo/issues/32504mitrex_refsource_CONFIRM
News mentions
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