High severity8.8NVD Advisory· Published Nov 21, 2017· Updated Jun 17, 2026

CVE-2017-16664

Description

Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation.

Affected products

OTRS/Otrs2 versions
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*+ 1 more
- cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*range: >=3.3.0,<3.3.20
- (no CPE)range: <5.0.24, <4.0.26, <3.3.20
Debian/linux3 versions
cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:*+ 2 more
- cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:*
- cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
- cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*

Patches

Vulnerability mechanics

References

www.otrs.com/security-advisory-2017-07-security-update-otrs-framework/nvdIssue TrackingPatchVendor Advisory
lists.debian.org/debian-lts-announce/2017/12/msg00015.htmlnvdMailing ListThird Party Advisory
www.debian.org/security/2017/dsa-4047nvdThird Party Advisory

News mentions

No linked articles in our index yet.

cvss	0.572
epss	0.002
exploit	0.000
kev	0.000
patch	0.000
ransomware	0.000