High severity7.5NVD Advisory· Published Nov 8, 2017· Updated Jun 17, 2026

CVE-2017-11512

Description

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

Manageengine/Servicedesk2 versions
cpe:2.3:a:manageengine:servicedesk:9.3.9328:*:*:*:*:*:*:*+ 1 more
- cpe:2.3:a:manageengine:servicedesk:9.3.9328:*:*:*:*:*:*:*
- (no CPE)range: 9.3.9328
Zoho/ManageEngine Service Pluscpe-rescue
Range: 9.3.9328

Patches

Vulnerability mechanics

References

www.securityfocus.com/bid/101789nvdThird Party AdvisoryVDB Entry
www.tenable.com/security/research/tra-2017-31nvdIssue TrackingThird Party Advisory

News mentions

No linked articles in our index yet.

cvss	0.488
epss	0.064
exploit	0.000
kev	0.000
patch	0.000
ransomware	0.000