Medium severity5.4NVD Advisory· Published Aug 9, 2021· Updated Jun 16, 2026

CVE-2013-4718

Description

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.

AI Insight

LLM-synthesized narrative grounded in this CVE's description and references.

Affected products

Open Ticket Request System (OTRS)/ITSM 3.0.xdescription
OTRS/ITSMllm-create
Range: <3.0.9, <3.1.10, <3.2.7
osv-coords
pkg:rpm/opensuse/otrs&distro=openSUSE%20Tumbleweed
Range: < 3.3.14-37.1

Patches

Vulnerability mechanics

References

web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05/nvdPatchVendor Advisory

News mentions

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cvss	0.351
epss	0.001
exploit	0.000
kev	0.000
patch	0.000
ransomware	0.000