Unrated severityNVD Advisory· Published Oct 22, 2012· Updated Jun 16, 2026
CVE-2012-4751
CVE-2012-4751
Description
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element.
AI Insight
LLM-synthesized narrative grounded in this CVE's description and references.
Affected products
56cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*+ 53 more
- cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.10:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.11:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.12:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.13:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.14:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta1:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta2:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta3:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta4:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta5:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta6:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta7:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.10:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.11:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.12:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.13:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.14:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.15:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.16:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.5:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.6:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.7:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.8:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.9:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.0:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.10:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.5:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.6:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.7:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.8:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.9:*:*:*:*:*:*:*
- Range: <2.4.15, <3.0.17, <3.1.11
Patches
Vulnerability mechanics
References
7- znuny.com/assets/proof_of_concept_cve_2012-4751-znuny.pynvdExploit
- www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-03/nvdVendor Advisory
- www.kb.cert.org/vuls/id/603276nvdUS Government Resource
- lists.opensuse.org/opensuse-updates/2013-01/msg00036.htmlnvd
- packetstormsecurity.org/files/117504/OTRS-3.1-Cross-Site-Scripting.htmlnvd
- www.securityfocus.com/bid/56093nvd
- znuny.com/en/nvd
News mentions
0No linked articles in our index yet.