Unrated severityNVD Advisory· Published Aug 23, 2012· Updated Apr 29, 2026
CVE-2012-2582
CVE-2012-2582
Description
Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element.
Affected products
65cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*+ 47 more
- cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.10:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.11:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.12:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta1:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta2:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta3:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta4:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta5:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta6:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta7:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.10:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.11:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.12:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.13:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.14:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.5:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.6:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.7:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.8:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.9:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.0:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.5:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.6:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.7:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.8:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_itsm:2.1.0:*:*:*:*:*:*:*+ 16 more
- cpe:2.3:a:otrs:otrs_itsm:2.1.0:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:2.1.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:2.1.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:2.1.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:2.1.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.0.0:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.0.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.0.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.0.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.0.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.0.5:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.1.0:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.1.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.1.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.1.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.1.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.1.5:*:*:*:*:*:*:*
Patches
0No patches discovered yet.
Vulnerability mechanics
AI mechanics synthesis has not run for this CVE yet.
References
5- www.kb.cert.org/vuls/id/582879nvdExploitUS Government Resource
- www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-01/nvdVendor Advisory
- lists.opensuse.org/opensuse-updates/2012-09/msg00024.htmlnvd
- secunia.com/advisories/50513nvd
- www.debian.org/security/2012/dsa-2536nvd
News mentions
0No linked articles in our index yet.