VYPR
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Unrated severityNVD Advisory· Published Mar 18, 2011· Updated Apr 29, 2026

CVE-2010-4763

CVE-2010-4763

Description

The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.

Affected products

99
  • OTRS/Otrs98 versions
    cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*+ 97 more
    • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*range: <=2.4.10
    • cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.1.0:rc1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.1.0:rc2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.1.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.1.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.1.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.1.4:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.1:rc1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.2.0:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.2.0:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.2.0:beta3:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.2.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.2.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.2.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.2.4:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.3.0:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.3.0:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.3.0:beta3:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.3.0:beta4:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.3.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.3.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.3.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.0:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.0:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.0:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.0:beta4:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.0:beta5:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.0:beta6:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.4:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.5:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.0:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.0:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.4:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.5:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.6:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.7:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.8:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.9:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.0:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.0:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.0:beta3:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.0:beta4:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.0:rc1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.4:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.5:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.6:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.7:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.8:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.9:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.0:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.0:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.0:beta3:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.0:beta4:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.0:rc1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.4:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.5:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.6:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*
  • OTRS/Open Ticket Request System (OTRS)llm-fuzzy
    Range: <3.0.0-beta1

Patches

0

No patches discovered yet.

Vulnerability mechanics

AI mechanics synthesis has not run for this CVE yet.

References

2

News mentions

0

No linked articles in our index yet.