VYPR
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Unrated severityNVD Advisory· Published Mar 18, 2011· Updated Jun 16, 2026

CVE-2010-4761

CVE-2010-4761

Description

The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.

Affected products

101
  • OTRS/Otrs101 versions
    cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*+ 100 more
    • cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.1.0:rc1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.1.0:rc2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.1.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.1.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.1.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.1.4:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.1:rc1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.2.0:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.2.0:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.2.0:beta3:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.2.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.2.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.2.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.2.4:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.3.0:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.3.0:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.3.0:beta3:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.3.0:beta4:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.3.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.3.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:1.3.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.0:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.0:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.0:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.0:beta4:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.0:beta5:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.0:beta6:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.4:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.0.5:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.0:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.0:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.4:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.5:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.6:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.7:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.8:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.1.9:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.0:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.0:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.0:beta3:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.0:beta4:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.0:rc1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.4:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.5:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.6:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.7:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.8:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.2.9:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.0:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.0:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.0:beta3:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.0:beta4:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.0:rc1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.4:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.5:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.3.6:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.10:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:3.0.0:beta1:*:*:*:*:*:*
    • cpe:2.3:a:otrs:otrs:*:beta2:*:*:*:*:*:*range: <=3.0.0
    • (no CPE)range: <3.0.0-beta3

Patches

Vulnerability mechanics

References

2

News mentions

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